Independence Support Service
Shopping Assistance
Practical, supportive shopping services that help you maintain independence and access the items you need.

Supportive Shopping Services for Your Needs
Some people want the shopping done for them. Others want the company and would rather push the trolley themselves. Both are fine, and you can change your mind.
Writing the list, comparing what is on the shelf, carrying the bags, and putting it all away — around your preferences, any dietary requirements, and what you want to spend.
Our Shopping Assistance Services
Shopping Companion
Personal assistance during shopping trips, helping you browse, select items, reach high shelves, compare products, and transport your purchases.
Shopping Lists
Help with creating detailed shopping lists based on your needs, dietary requirements, preferences, and budget considerations.
Online Shopping
Support with navigating online grocery platforms, creating accounts, selecting items, scheduling deliveries, and processing payments securely.
Transport Assistance
Reliable transport to and from shops, with physical support entering and exiting vehicles, and assistance carrying purchases into your home.
Product Storage
Assistance with unpacking purchases, organising pantry items, refrigerated goods, and household supplies in a convenient, accessible manner.
Regular Deliveries
Consistent support with recurring shopping needs, meal ingredient planning, and coordinating regular deliveries of essential items.
What it costs
Under Support at Home this is independence support: 5-50% Client Contribution. Our full fee schedule is published, service by service.
See fees & funding
Who'll be helping
A Care Partner meets you at home first, so you know who you are dealing with before anything starts. Our team includes Registered and Enrolled Nurses alongside community-services professionals.
Everyone is police-checked and qualification-verified, and hired against the seven values the business was built on.
Meet the teamQuestions we get asked
Other independence support
Practical Shopping Support When You Need It
Our team of supportive staff is ready to provide practical, personalised shopping assistance that meets your specific needs. Contact us today to discuss your requirements and arrange an assessment.
