Articles
Plain-English guides to aged care
Practical guidance on Support at Home, funding, and living well at home — written to be read once and understood.
Support at Home, explained
What replaced Home Care Packages, the three service categories, and what you actually pay for each.
Getting a My Aged Care assessment
How the assessment works, what to have ready, and what tends to go wrong on the day.
What help at home actually costs
Real prices for real services, how your contribution is worked out, and what the budget covers.
Choosing a provider: the questions worth asking
Twelve questions that separate providers, including the ones we would rather you asked us.
If you moved across from a Home Care Package
What changed, what your funding looks like now, and what happened to unspent money.
What actually happens in the first month
From the first phone call to a settled routine, step by step, with the awkward bits included.
Rather just ask someone?
Reading about aged care only gets you so far. Tell us what's going on and we'll tell you honestly whether we can help.