Useful links
Services and organisations that can help
My Aged Care, advocacy services, local health providers and support lines. Our own policies and forms are on the policies page.
Essential Resources
Key organisations and services you should know about for aged care support.
My Aged Care
Australian Government aged care gateway for information, assessments, and finding services.
Key Services:
Services Australia
Centrelink services including Age Pension, Carer Payment, and aged care fee assessments.
Key Services:
Aged Care Quality and Safety Commission
Independent regulator ensuring safe, quality aged care services.
Key Services:
Barwon Health
Major health service provider for Geelong and surrounding regions.
Key Services:
COTA Victoria
Council on the Ageing Victoria — advocacy and support for older Victorians.
Key Services:
Carers Victoria
Support, advocacy and information for carers across Victoria.
Key Services:
Dementia Australia
National organisation providing dementia support, education and advocacy.
Key Services:
Complete Resource Directory
Services and organisations we point people to, with a line on what each one does.
My Aged Care
Government Services
Australian Government aged care gateway for information, assessments, and finding services.
Services Australia
Government Services
Centrelink services including Age Pension, Carer Payment, and aged care fee assessments.
Department of Health and Aged Care
Government Services
National policy, standards, and information about aged care in Australia.
Department of Health Victoria
Government Services
Victorian Government health services and aged care support programs.
Aged Care Quality and Safety Commission
Quality & Standards
Independent regulator ensuring safe, quality aged care services.
Barwon Health
Health Services
Major health service provider for Geelong and surrounding regions.
Geelong Medical & Health Group
Health Services
Medical services, with clinics across Geelong.
Peninsula Health
Health Services
Health services for Mornington Peninsula and surrounding areas.
COTA Victoria
Advocacy & Support
Council on the Ageing Victoria — advocacy and support for older Victorians.
COTA Australia
Advocacy & Support
National advocacy organisation for older Australians' rights and interests.
Carers Victoria
Carer Support
Support, advocacy and information for carers across Victoria.
National Seniors Australia
Advocacy & Support
Membership organisation advocating for Australians over 50.
North Geelong Community Health
Community Services
Community health services including aged care support in North Geelong.
Bellarine Community Health
Community Services
Health and wellbeing services for the Bellarine Peninsula community.
Wyndham City Council — Aged Services
Community Services
Council aged and disability services for the Wyndham community.
Financial Counselling Victoria
Financial Support
Free financial counselling and assistance for Victorians in financial difficulty.
Victoria Legal Aid
Legal Support
Free legal advice and representation for eligible Victorians.
Elder Rights Advocacy (ERA)
Legal Support
Free advocacy service for older people in Victoria.
Dementia Australia
Specialised Care
National organisation providing dementia support, education and advocacy.
Lifeline
Crisis Support
24-hour crisis support and suicide prevention services.
Beyond Blue
Mental Health
Mental health support and information for anxiety, depression and suicide prevention.
Administrative Appeals Tribunal (AAT)
Government Services
Independent tribunal for reviewing aged care decisions and disputes.
Commonwealth Ombudsman
Government Services
Independent complaint investigation for Australian Government agencies.
Aged Care Financing Authority (ACFA)
Government Services
Independent statutory authority providing advice on aged care funding.
Mental Health Victoria
Mental Health
Peak body for community mental health services in Victoria.
coHealth
Health Services
Community health services across Melbourne and regional Victoria.
Alfred Health
Health Services
Major health service provider including The Alfred hospital and community services.
Meals on Wheels Victoria
Community Services
Community-based meal delivery and social support services.
U3A Victoria
Community Services
University of the Third Age — learning and social activities for seniors.
Probus South Pacific
Community Services
Social clubs for active retirees promoting fellowship and mental stimulation.
DFFH Transport Connection Program
Transport Services
Victorian Government transport assistance for health and community services.
Multi Purpose Taxi Program
Transport Services
Victorian Government taxi subsidy scheme for people with severe mobility restrictions.
Homes Victoria
Housing Support
Victorian Government housing assistance and support services.
Housing for the Aged Action Group
Housing Support
Advocacy and information about housing options for older people.
Disability Advocacy Victoria
Disability Support
Peak body for disability advocacy organisations in Victoria.
Independent Living Centres Australia
Disability Support
Information and advice about assistive technology and equipment.
National Aboriginal and Torres Strait Islander Flexible Aged Care Program
Cultural Services
Culturally appropriate aged care services for Indigenous Australians.
Department of Veterans' Affairs
Veteran Services
Support and services for Australian veterans and their families.
RSL Victoria
Veteran Services
Support and advocacy for current and former Australian Defence Force members.
Be Connected — Digital Inclusion
Digital Literacy
Australian Government program helping older Australians develop digital skills.
Palliative Care Victoria
Specialised Care
Peak body for palliative care services and advocacy in Victoria.
Federation of Ethnic Communities' Councils of Australia (FECCA)
Cultural Services
Advocacy for multicultural aged care and culturally appropriate services.
Need Personalised Guidance?
Our team can help you navigate these resources and connect you with the right services for your specific needs.